Enrollment FAQ

This website is your best resource to find information that will assist you in making your enrollment decisions. It provides plan design details, rates, educational videos, comparison tools, Legal Notices, and much more. It is accessible from any computer or mobile device to allow family and other dependents to review this information. You can also call Cigna at 1-855-281-1206 for specific coverage and design questions about the medical and dental plans. You will also have access to a benefits counselor during benefits enrollment, who is educated on our plan offerings, and will be able to assist you in your decision-making.
You have 31 days from your qualifying life event to make changes to your benefits. If you elect coverage for a spouse, domestic partner, or civil union dependent, you MUST complete the Certification of Marriage, Civil Union, or Domestic Partnership. The certification can be returned by uploading it through the HBC benefits page, sending an email to HBCVerify@mybenefitexpress.com, or via fax to 1-224-828-7337 within 31 days of enrollment.
Click here to access the form. The HBC fax cover sheet can be accessed here.
All full-time and part-time Associates eligible for HBC health and insurance benefits have access to a confirmation statement online. Be sure to review the confirmation statement carefully to ensure it accurately reflects your elections. If any corrections are necessary, call the HBC Benefits Service Center at 1-800-498-8705. Click here to access a summary of your most current elections at any time.